Question 1

How do I pay for Shauri AI services?

Accepted Answer

Payments are processed securely through encrypted online checkout (cards and supported local methods). After you contact us, we confirm the scope of your project and send you a payment link or invoice before work begins.

Question 2

What does the Architectural plan include?

Accepted Answer

The Architectural plan covers structural plans, 3D modeling, and site layouts, priced per square meter (from KES 469/sqm). The Consultation plan (6% of building cost) adds site visits, contractor management, and quality audits.

Question 3

How do credits work for AI features?

Accepted Answer

The platform uses a credit system for AI features like room redesign and site analysis. You purchase credit bundles from the pricing page, and each generation or analysis consumes credits. The free tier allows a limited number of generations.

Question 4

What happens after I sign up?

Accepted Answer

We reach out on WhatsApp to discuss your project scope, timeline, and the right plan for you. Once the scope is agreed, we confirm pricing and begin work.

Question 5

Do you offer training and courses?

Accepted Answer

Yes. Shauri Academy offers structured courses in interior design, EIA programs, and architectural software, and we provide industry-standard Coohom training for designers.

Question 6

Can I request a refund?

Accepted Answer

If you believe a charge was incorrect, contact us with your payment reference and we will review it. Payment-related issues are handled in line with applicable consumer law.

Elevate Your Vision.

Design & Consultation

Frequently Asked Questions

Elevate Your Vision.

Design & Consultation

Frequently Asked Questions